The typical tasks of system support and administration of an SAP landscape, regardless of whether it is 2-tier or multi-level, include the following
The SAP Basis team handles the entire administration of an SAP system. As a company, you have to decide whether you want to leave the support of your system within your company or place the "Basis" in the hands of an SAP expert.
Because hybrid landscapes are seen as the operating model of the future, it is necessary to develop monitoring strategies for this. What is important is an end-to-end view based on the process and not just an individual view of the systems, services or components involved. This supports the requirement of a company-wide interface function of the SAP basis.
Reachable at any time: Your competent contact person is available at all times. If you operate SAP Basis Support in your own company, personnel bottlenecks may occur. If your SAP employees are absent due to illness or vacation, there may be no equivalent replacement available.
I believe that in ten years, enterprises will be able to choose from a variety of platforms for multi-cloud automation. As a result, installation costs will no longer run into the tens of thousands, and migrations and upgrades will no longer consume millions.
Some missing SAP basic functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
Daily monitoring and maintenance of your systems.
The freeware Scribble Papers is a "note box" in which all kinds of data can be stored. It takes in typed texts as well as graphics and entire documents. The data is then organised in folders and pages.
They should be able to use system resources more strategically for development and testing while providing a more cost-effective service.