Controlling users and access rights
In these cases, you will quickly get the problem under control with a manual user synchronization. This is because the user synchronization checks which roles are assigned to a user and then assigns the current, matching profile. You can run this user synchronization either manually or (my recommendation!) automatically as a background job:
In every company with several SAP systems, there is a person responsible for the complete SAP Basis topics, usually there is even a separate department for this. This person ensures the trouble-free operation of the SAP systems. The person responsible also accompanies maintenance work or upgrades and intervenes in special situations, such as poor performance. Even for companies that hand over operation of the SAP Basis to an external service provider, there are often tasks from the user and authorization management environment at this point.
Cooperation with internal support
From a purely technical point of view, each generated authorization role contains a profile from which a user receives the actual authorization objects and authorization characteristics. If this profile is outdated or not assigned at all, the user will not have all the authorization objects contained in the authorization role. Incidentally, the problem arises particularly frequently after role transports: If an authorization role is changed in the development system and then transported to the production system, the current profile is not automatically assigned to the users with the respective role. A user comparison must therefore be performed here.
Understanding the structure and functioning of the system is especially important for IT administration. It is not for nothing that "SAP Basis Administrator" is a separate professional field. On the page www.sap-corner.de you will find useful information on this topic.
In addition to the consultants working in the individual SAP modules, there is a subarea here that is not directly apparent to many and whose activities seem to be quite opaque: SAP Basis. The smooth operation of SAP systems as the heart of many companies is ensured by the work of SAP Basis administrators.
"Shortcut for SAP Systems" is a PC application that simplifies or even facilitates many activities in the SAP basis.
The CodeProfiler automatically ensures that only "clean" code is transported to the next level (development system -> test system -> quality assurance system -> production system).
So much information... how can you keep it so that you can find it again when you need it? That's what Scribble Papers is great for.
The Queue determines which support packages are inserted into your system in which order by the SAP Patch Manager.