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In every company with several SAP systems, there is a person responsible for the complete SAP Basis topics, usually there is even a separate department for this. This person ensures the trouble-free operation of the SAP systems. The person responsible also accompanies maintenance work or upgrades and intervenes in special situations, such as poor performance. Even for companies that hand over the operation of the SAP Basis to an external service provider, there are often still tasks from the environment of user and authorization management at this point.
Tasks such as the update of components, the insertion of security updates or monitoring should be further automated. It is recommended to use only one automation tool (SAP Solution Manager or SAP LVM). Custom solutions and scripts should not be used or replaced with standard tools if possible, because otherwise different script languages and script versions will have to be managed, resulting in a lot of maintenance. Standardised SAP scripts are welcome here. A useful definition of thresholds, for example on the basis of historical system behaviour, must also be defined for monitoring.
Manage batch jobs
This improves the capabilities of SAP HANA base administrators and increases the level of service they should provide. Your Basis team can more easily fine-tune your data replication strategy to meet demanding disaster recovery and high availability standards.
Daily monitoring and maintenance of your systems. Together with you, we create a catalog of measures to ensure the optimal operation of your SAP landscape.
Some missing SAP basic functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
In order to demonstrate the necessary open spaces and capacities and also to demonstrate the innovative power of the SAP basis, regular reporting to the CIO or the management is recommended.
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
In principle, it is necessary to examine which tasks can continue to be carried out in the SAP basis due to the requirements and which can be given in expert units.