Explore business opportunities and develop working prototypes
Long experience
Supporting end users is a difficult task, especially if you are an SME. You may not have the necessary manpower or internal skills to provide solutions to all potential problems. In addition, constantly changing business requirements put IT departments under constant pressure to meet quality, predictability, and responsiveness requirements. We provide first-level support and work directly with your end users to continue maintenance and user support if you do not want to build an internal SAP support capability. Or we can add second-level support to your internal helpdesk and complement your existing team for complex problem solving and improvement.
Today, many companies still know that SAP users primarily only know the SAP interface they work with on a daily basis. If there is a problem that SAP users cannot solve themselves, they must report it and hope for quick help.
SAP's new, simplified service and support portfolio is specifically designed for the cloud
For access to the customer area you need your user and password. Here you will find the latest versions of your licenced software as well as all manuals and documentation.
A note box in which data of all kinds can be quickly filed and retrieved. This is what Scribble Papers promises. At first, the program looks very spartan. But once a small structure is in place, you realise the great flexibility of this little helper.
Companies want to grow. But growth and development also bring challenges - for example, for the IT department, which has to keep on stemming important special projects in addition to day-to-day business.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
Unlike other hostels, all our contacts are in Germany.
Especially with ITSM, a lot of emphasis is placed on non-disruptive, uncomplicated processes.