Functional design and architecture analysis and functional gap assessment
Our SAP support gives you time and space
There, more than 100 SAP and ITIL certified employees are available to protect their customers' mission-critical processes and support their users - flexibly and 24/7, if required. The support offer includes a wide range of SAP solutions and modules, including SAP ERP and S/4HANA with various modules (including SD, MM, QM, PP, LE), EWM or TM. Regular support is offered in German and English - scalable up to 24/7 - but support is available in many other languages if required.
"By continuing to expand the SAP support programme via SAP ONE Support, we can reduce complexity and provide the flexibility and simplicity of SAP Cloud, which is tailored to the individual needs of our customers," comments Gerhard Oswald, member of the Board of Management of SAP AG and Head of the Board Division Scale, Quality & Support. "It will now be even easier for our customers to combine applications and services in the public cloud with managed services in the private cloud and on-premise technology to deliver better and faster results.".
1st Level Support
It is best to call one of our employees to discuss your initial situation. We can dramatically reduce the risk of compliance violations and support all programmes you have set up. This gives you the freedom to focus on the growth and innovation of your business.
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Our goal is to ensure the business continuity of your company. We ensure that critical processes in the SAP system are always available. We act proactively and eliminate the risk of downtime before users experience the negative effects of a problem.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
SAP AMS is also effective in the event of staff shortages.
On the other hand, the IT support team itself often has many different tasks, mostly from very different areas.