Help Desk
SAP Application Management
Scope of SAP Support Services: The following services are included with SAP Support. These can of course be expanded and customised as needed.
No software solution in the world, even if it comes from the world's largest enterprise software vendor, runs smoothly. In business-critical processes, the root cause of an incident costs your employees a lot of time and nerves, and the solution finding requires in part deep development knowledge that a normal user does not have.
OUR OFFER
Trust consultants with excellent knowledge of SAP software. They provide you with the necessary support at every stage of your transformation.
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
By 2017, the ten employees in the central IT Services department in Wuppertal, supported by a number of Indian colleagues, were in charge of all the systems and users of the group. In particular, the company's SAP solutions tied up a large proportion of its IT resources. Schmersal uses numerous SAP products, including SAP ERP for business process control, SAP Extended Warehouse Management (EWM) or SAP Netweaver Business Intelligence (BI, formerly BW) warehouse management software.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
SAP Solution Manager is central to agile SAP S/4HANA implementations.
We proactively monitor and optimise your IT performance.