Maintenance
Newsletter
Your system is supported by a team of consultants, led by your Key Account Manager. For you, this means that you have a single point of contact (SPoC), a person who knows everything about your system.
Make the most of your entire SAP software. Our extensive support offerings include long-term support plans, on-site support and remote support.
What problems our SAP Support helps
Our goal is to ensure the business continuity of your company. We ensure that critical processes in the SAP system are always available. We act proactively and eliminate the risk of downtime before users experience the negative effects of a problem.
So much information... how can you keep it so that you can find it again when you need it? That's what Scribble Papers is great for.
SAP Business ByDesign is explicitly targeted at medium-sized enterprises. As a complete ERP solution, the system includes large parts of process optimisation. It is often difficult to keep track of them, especially at the beginning. Therefore, we are available as SAP partners for any questions and requirements.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
With SAP Solution Manager, an application lifecycle management tool, your users can submit service requests, errors, notices, or problems directly to us.
We use SAP Solution Manager for all maintenance issues to track incidents, SLA compliance, and documentation of solutions for future reference purposes, and provide you with a proven and independent AMS support tool to ensure business continuity.