New SAP Support Connection Overview
SAP support and reliable consulting
We provide information on SAP product innovations, SAP support and enhancement packages, and new software releases. But also the latest updates on the SAP solutions used. This keeps you up to date with technology.
Next, you will work with a consultant to determine support levels, hourly service windows, and maximum response times (SLAs). In this way, it is you who design our offer to tailor it entirely to your company, not the other way around.
SAP Preferred Success
If a failure occurs, we commit to fix it or find a temporary solution within a strict timeframe defined by the SLA. With critical functions of the system this can even be 4 hours!
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
Your SAP MaxAttention team coordinates and steers the different teams on site, so that you only have one point of contact that is binding for all services. Depending on your requirements, the following key persons are your success companions.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
As a result, tickets are often misdirected.
We give our customers the choice of how to get answers to their technical questions.